PMO are you Looking for PPM Software with a Difference?

Today I would like to introduce an interesting concept, the democratization of project management. What this means, is to ensure that professionalized project management is no longer a privilege available to only a few.

It’s based on providing access to all organizations – regardless of size – to professional, organized and simple project management. It must be equally accessible to a certified specialist as it is to someone who has never heard of PMI, for example. This is according to ITM Platform, providers of a Project and Portfolio Management (PPM) Software with a difference.

The democratization of project management consists of bringing to everyone what was previously only accessible to the largest players. How has this philosophy made ITM Platform different from other PPM software?

How ITM Platform differentiates itself

We facilitate use of the system by everyone involved in the projects.Clarity and ease-of-use are not incompatible with a system that offers comprehensive features. Our efforts are focused on offering a complete and user-friendly system that adapts to your company and product. The market contains some very simple and visual tools, but they fall short in terms of functional characteristics. Others are highly comprehensive but entirely unusable.
We offer deployment periods for our solutions that range from five minutes to four days.Other solutions with comparable feature sets range from six months to one year. We achieve this with a native cloud-based model, a series of predetermined configurations that facilitate start-up and user-friendly and easy-to-understand training materials.
We provide the complete freedom to complete a deployment without the need for consultants.Having to contract another organization to launch a tool at your own imposes limitations. Consultants should only be necessary when they are going to provide methodological value, when they are going to help transform the organization or transfer knowledge.
We offer all the features you could wish for, but delivered in an intelligent fashion without requiring clients to follow steps that are not natural for their organization and without restrictions that add nothing to the project.
And, above all, we are accessible in terms of price.We have made great efforts to create a “fat-free” company with only what is absolutely essential for delivering what our clients need.

This is how to make project management accessible to all. The concept of project management democratization goes beyond the tool itself. PM knowledge is shared also via regular publications and webinars.

PPM Tool Selection

When selecting a tool, go for an option that offers value to both project managers, program managers, and the portfolio team. While many PPM tools offer a great value for the latter, they may be difficult to adopt for the basic project planning needs of ‘accidental’ project managers, and perhaps add even less value to team members.

The less attractive a tool is for project teams, the worse the quality of project data. This means that you should look for a tool that allows for easy project planning and execution: not just portfolio management and Business intelligence.

If you would like to try ITM Platform for yourself, please visit PPM Software here.

May 17, 2017April 26, 2019 Linky

PrimaveraReader – Simple to use viewer for XER schedules

By Joel Roberts

If you manage your construction & engineering projects with Oracle® Primavera P6, you may want to know about a software that goes hand in hand with P6, and how you can benefit by utilizing the features this software provides.

I’m writing about ScheduleReader, which is a .xer viewer in its nature, able to perform a wide variety of project scheduling functions, beneficial your team and organization.

PrimaveraReader enables users to view Oracle® Primavera P6 Schedules in .xer or xls. format.

Project stakeholders like project managers, contractors, and subcontractors can take advantage of the software and gain greater visibility over the project progress by utilizing the following views:

Activities
WBS – Work Breakdown Structure
Projects which represents the Enterprise Project Structure (EPS)
Resource assignments
Detail view of selected item in current view
OBS – Organizational Breakdown Structure
Roles view

Why reader for .xer files instead of sharing .pdf files?

PrimaveraReader as .xer file reader provides an interactive overview of the project with personalized view. Moreover, users can use custom and auto filters with flexibility when viewing a file as well as navigate through predecessors and successors with complete overview.

With .xer reader, you can also work with custom layouts imported from .plf files, and take advantage of visual baselines comparison on the activity updates from previous .xer file versions.

Cutting costs on software licensing

Nowadays, as a consequence of the global economic crisis and slow recovery from it, companies are trying to tighten up their spending and budgets on costly software technologies and services.

Moreover, if we consider a project where most of the people work on their assignments, while only project managers, executives, and coordinators make changes on the schedule, then a lightweight application to display project views could dramatically reduce costs for software licensing.

Оne of the most eminent attributes of PrimaveraReader is its speed. Anyone having issues with importing large .xer files knows how important is the speed. It takes minutes, and some managers even reported hours to open a large .xer files in P6.

But that’s not the case with PrimaveraReader, as it will open .xer files in a matter of seconds.

Progress Update

The Progress Update functionality at PrimaveraReader allows team members to propose assignment progress and activity status in their respective views. The Project Scheduler then decides whether to accept or reject the updates proposed by the team members.

Project Baselines

Baselines functionality allows comparison of up to four updated versions of a project schedule. Users can view precise graphical presentation of what has been changed from the original schedule in the Gantt preview. It’s an easy visual comparison utility, helping you to keep track on the project progress.

Filters and Search

With the latest release of PrimaveraReader, users can filter project data that meets certain criteria, such as milestones, completed activities, in progress or critical activities. User can pick between User Defined and Default Filters to be applied to the current view.

Searching within the project data is also a feature to be highlighted and useful when you need to find a specific item from the current view.

Mobile Support is expanding

Not all people from the team might work on a PC. That’s why the vendors developed iOS application to support users with iPhone and iPad devices.

The iOS app supports reading files hosted in iCloud or One Drive for business. There are plans to extend with an Android version in the following period.

Benefits of PrimaveraReader

The benefits of using PrimaveraReader are huge for project teams of any size. I’ll highlight some of the most important:

Save time and share plans in XER format without exporting to PDF.
Greater control over team members and reduce the risk of having unclear tasks.
Reduce manual workload and avoid mistakes when receiving progress updates.
Worry-free sharing of the project details without the risk of unwanted changes.

Thanks to this powerful reader for Oracle® Primavera P6 files, you have an affordable, user friendly, and comprehensive addition to Primavera P6. If you want a tool that you can use to view .xer files, you’re very well advised to get PrimaveraReader.

May 10, 2017 Linky

How to Use a WBS as a Team Build Event

Most project managers will know that compiling a Work Breakdown Structure (WBS) is one of the key activities of the Project Planning phase. To discover more about the benefits of a WBS, the different types of WBS and how much time is required to develop the WBS, read Project Planning – Work Breakdown Structure (WBS)

The purpose of this article is to show you how you can use the WBS as a team building exercise even though it’s considered to be a regular project activity.

Teamwork

As a best practice rule you don’t construct the WBS by yourself, you let the people who are doing the work define the work. Let them see how their deliverables begin to translate to assignable activities. This is an excellent opportunity for building trust and relationships through teamwork.

Invite the appropriate participants. This means someone from each group participating in the project. Since this could be a very long work session or a series of work sessions, try to schedule them with an awareness of your team members’ availability and other work commitments. It is recommended to have refreshments that will fuel the brain power!

Review the scope. If this is the first time the team is hearing the formal scope, this will result in lively discussion. Encourage questions and ‘what-if’ scenarios. Have open discussions about the scope to strengthen communications and achieve alignment among team members.

WBS and Deliverables

Ask individuals to work together to identify the key deliverables. Use the ‘sticky note’ approach. This means that you will give the team post-it notes or similar pieces of paper that can be written on and moved around. This allows the team to write deliverables (and next activities) on paper and position them at various locations on the proposed WBS.

Once the deliverables seem firm, have the team work on the lower levels. Have the group or groups that own each deliverable (or a portion thereof) break the work down further. Encourage detail. You want the end result to be assignable and measurable work.

Make sure that good notes are taken during this session. What we construct during one meeting makes perfect sense at the time. Later, details may be forgotten.

Take some time away from the WBS and then revisit it. Walk through it again and make sure it still makes sense. Have team members present their sections to the rest of the team for review and discussion. This helps build an understanding of the entire work effort.

Now you have built a traditional work breakdown structure that the team understands and through your work together you have a built a stronger team. That is why WBS can also mean We Build Strength!

If you are starting with a new project and you have a WBS coming up as part of the project planning, I strongly recommend you look into WBS Coach from PMStudent. What to expect from this course:

You will end with a proven and repeatable approach to planning and controlling your projects;
You’ll be able to translate what your project sponsor wants into what you and your team must do to meet project objectives
You’ll discover how to structure every project so it’s clearly defined.
It will make creating your schedule and budget straightforward.

Don’t delay, try it out today!

May 2, 2017December 22, 2018 Linky

5 Benefits of Using a Future Fit Critical Chain Project Management Software

Software review by Irina Viter, multi-project management researcher

Epicflow is an online Project Management tool designed for business experts who want to manage large numbers of projects simultaneously without project delays and cost escalations. The web-based PM software works in tandem with MS Project and Jira, the most commonly used project management tools, as well as Topdesk, Trimergo, Primavera, and CA Clarity.

This online project management tool was developed by two Dutch scientists, Albert Ponsteen and Jan Willem Tromp, to prevent overload, reduce planning headaches, and set priorities in dynamic workplaces. Having spent nearly 30 years in project management environments of different kinds, Ponsteen and Tromp recognized that project management experts are badly in need of software features that can bring order and simplicity to their multi-project environments.

Benefits and Strengths

Epicflow is the next generation of Critical Chain Project Management (CCPM) software, offering capacity buffers for resources in addition to time buffers. It approaches project management from the perspective of resource availability, as this is the most effective way to avert the risk of overload and release bottlenecks as soon as they appear. The key benefit of the Epicflow project management tool is that it creates perfect flow by helping business leaders create effort-based workloads and set priorities.
With Epicflow, project management experts can achieve complete visibility over team performance and notice the “bugs” in their business processes as soon as they show up. The system immediately points to overloaded, “stuck” employees who hold back a project’s velocity. You get a real-time overview of all projects in the portfolio, sorted by priority.
Epicflow creates order out of chaotic planning routines. Its smart algorithm eliminates all the waste so people can work according to project priorities and situations of overload are reduced to a minimum. Project managers immediately feel the reduction in planning and management overhead.
This innovative management tool helps you reach high team performance. With adequate resource planning and effort-based workloads, employees are less likely to suffer stress at work, and will be more proactive.
Epicflow increases project awareness by including a mobile application to control resource groups and stay abreast of current projects regardless of location.

Features

Epicflow’s features complement MS Project and Jira, upgrading them for multi-project environments and infusing predictive analytics into an ordinary capacity planning routine. The most striking features of this PM software include:

Future load graphs to help you take control of resource planning and predict the impact of additional projects on the existing projects in your pipeline;
A pipeline showing multiple projects, milestones, and bottlenecks;

Pipeline with bottlenecks shown in red above

Pipeline indicating the amount of hours that a project lacks below

Historical load graph presenting group performance, capacity, load, and output over time;
Burndown chart;
Weeks remaining;
Task list;
Reporting;
User mapping.

The allocation of resource groups among three PM tools (Jira, Trimergo, MSP) and their associated workloads.

Clients Success Stories

Epicflow has already proven effective for many clients in the form of its previous offline version Flow MPM. This is what clients have to say about the software:

TKF: “With this project management software we increased our output by 200% and reduced lead-time by 50% in 2 years. We are also able to give our customers a realistic commitment.” Hans de Boer, R&D Director, TKF
THALES: “This PM tool resource status is giving you visibility in the near future whether you run into bottlenecks. By doing this it gives you enough time to act accordingly.” Frank Zalm, Program Manager, Thales Nederland
DSM: “Analyzing FLOW MPM data shows that agility on projects is increasing and efficiency is going up.” Rigo Bosman, Application Development, DSM Dyneema
PILZ: “Epicflow has given us a significant improvement in the amount of projects we can deliver nowadays.” Jan Tournois, Director, PILZ NL

Visit Epicflow for more information.

Please subscribe to Virtual Project Consulting not to miss future articles, tips and success stories!

April 19, 2017February 23, 2018 Linky

Project Success Story: Implementing a Customer-Centric Strategic Project the Agile Way

This story from Lance Hamel, is about a complex Customer-centric strategic project to improve customer experience in the Retail Industry that took 7 months to complete. The complexity was due to having to implement an unknown cloud-based solution using an agile approach in a traditional waterfall environment, with an unknown vendor. The systems integrator promised technical skills some of which they didn’t have, and subsequently had to be outsourced. That delay caused increased pressure towards the end of the project.

Going Agile

After less successful prior attempts, the team was mobilised quickly and was able to deliver a minimum viable product (MVP) after 6 months. This was an early win for the business and it took about one third of the time it normally takes to implement a new solution.

The Business had an active and involved project sponsor who was also the product owner. Through-out the life-cycle of project, following an Agile approach, the project team was aligned on a daily basis. The Sponsor had a briefing 2-3 times a week, when she did regular prioritisation with her team; therefore there was a close alignment between business and the project team.

The vendor was leading the agile process. They had a very transparent way of working between IT and Business,. The right stakeholders were involved with sprint planning, backlog grooming, reviews and briefings. They also attended sprint reviews/retrospectives in a continuous improvement process.

New way to manage projects

There was a complete shift in the way they managed the project. Instead of …..

Read more ….. for many lessons learned and key take-aways for future projects.

April 10, 2017March 31, 2019 Linky

Why Goal Setting is Important to Project Success

Through the power of goal setting, project managers can set objectives for their teams and watch them accomplish their mission. Goals need to be SMART: Specific, Measurable, Achievable, Relevant and Time-bound.

There are several benefits to SMART goals, like when project managers outline their expectations by keeping them out in the open. In so doing, they increase the probability of employees and team members being successful by up to 70%, thanks to regular check-ins, updates and group accountability. This statistic is supported by the recent research of Dr. Gail Matthews.

SMART goals help project managers effectively create the focus and drive that employees and organizations need to constantly operate as high performers. High-performing organizations successfully complete an average of over 80% of their projects.

Through SMART goal setting, priorities become clear. There is a clear and specific focus that employees of all levels are committed to. Along with clarity and focus, the motivation of being able to measure progress in light of milestones achieved, further bolsters the positive effects and total results of SMART goal setting.

For more on the power of GOAL setting see the Infographic from Brandeis University.

April 3, 2017March 31, 2019 Linky

Certifications for Professional Project Managers

By Linky van der Merwe

In a previous article about being a professional project manager, we explained the characteristics of a professional, the type of qualifications within the profession as well as the benefits to the individual and the organisation. This article will explain the main project management bodies, as well as the certifications on offer.

Who are the recognised Project Management Bodies?

There are three main recognised bodies for project management who provide a range of project management best-practice methodology, principles, qualifications, certifications and professional membership.

There is considerable overlap with what each of the three Bodies considers as best-practice project management. The differences tends to be more related to the level, focus, breadth and depth of project management principles, processes, techniques and methods rather than there being any fundamentally conflicting views about best-practice project management.

The three main recognised project management bodies are:

Project Management Institute (PMI) – The PMI is the largest global membership association for project management professionals. At the heart of the PMI philosophy is ‘A Guide to the Project Management Body of Knowledge (PMBOK Guide)’, comprising of core project management processes and techniques. Training is delivered through PMI Registered Education Providers (REP). PMI is headquartered in the USA.
Association for Project Management (APM) – The APM’s mission statement is to develop and promote the professional disciplines of project and programme management for the public benefit across all sectors of industry. At the heart of APM ethos is the APM Body of Knowledge (APM BoK), comprising fifty-two knowledge areas required to manage any successful project. APM BoK provides a framework and key principles for managing projects. Training and examinations are delivered through APM Accredited Training Providers. APM is headquartered in the UK.
Association for Project Management Group (APMG) – The APMG is the registered examination institute and administer qualifications, certifications and accreditations for Axelos on behalf of The Cabinet Office. The Cabinet Office is the owner of the PRINCE2 method for managing projects and MSP for managing programmes. PRINCE2 is an acronym for Projects In Controlled Environments. MSP is an acronym for Managing Successful Programmes.PRINCE2 is a structured process-based method for effective project management and a de facto standard used extensively by the UK Government and is increasingly used in the private sector.

Certifications offered

The most well-known certifications in the project management marketplace today are awarded by these three institutions.

1. PMI®: Project Management Institute

PMI is the world’s leading not-for-profit membership association for the project management profession, with more than half a million members and credential holders in 185 countries. Their worldwide advocacy for project management is supported by a globally-recognized standards and credentials, an extensive research program, and professional development opportunities.

CAPM^®– Certified Associate in Project Management
PMP^® – Project Management Professional
PgMP^® – Program Management Professional
PMI-RMP^® – Risk Management Professional
PMI-SP^® – Scheduling Professional

2. APM: Association for Project Management

As the largest independent professional body of its kind in Europe, their membership extends to more than 20 000 individual and 500 corporate members throughout the UK and abroad.

Introductory Certificate in Project Management
APMP
APM Practitioner
CPM: Certificated Project Manager
APM Risk Certificate – Level 1
APM Risk Certificate – Level 2
Registered Project Professional (RPP)

3. APMG-UK:

APMG-UK is the United Kingdom arm of APMG-International, a global Examination Institute accredited by The APM Group. APMG-UK specialises in the accreditation and certification of organisations, processes and people, within a range of industries and management disciplines and is currently the Official Accreditor of the Office of Government Commerce (OGC).

Agile Project Management
APMP Foundation, Practitioner, Professional Bid & Proposal Management
CHAMPS2 – Change Management Foundation
CHAMPS2 – Change Management Practitioner
Earned Value Management (EVM) Certification
PRINCE2® Foundation
PRINCE2® Practitioner
PPS – Programme and Project Sponsorship
M_o_R® Foundation and Practitioner (Management of Risk)
MSP® Foundation, Practitioner, Advanced Practitioner Managing Successful Programmes

4. IPMA®: International Project Management Association

The IPMA® is a world leading, non-profit making project management organisation which represents more than 50 project management associations from all continents of the world. The organisation actively promotes project management to businesses and organisations around the world in order to increase the recognition of the profession.

IPMA: International Project Management Association
Level A – Certified Projects Director
Level B – Certified Senior Project Manager
Level C – Certified Project Manager
Level D – Certified Project Manager Associate

5. Six Sigma

Six Sigma is a business management strategy originally developed by Motorola, USA in 1981. (Unfortunately, there is no recognised Six Sigma accreditation body or single organization which oversees a standard body of knowledge or standardized Six Sigma tests and certification).

Six Sigma Certifications
Yellow Belt Certification
Green Belt Certification
Black Belt Certification
Master Black Belt Certification

Please subscribe to Virtual Project Consulting not to miss future articles, tips and success stories!

March 29, 2017 Linky

Are you a Professional Project Manager?

By Linky van der Merwe

What does a professional project manager really mean? Defined simply it means the level of excellence or competence that is expected of a professional.

Next you want to know what are the characteristics of a professional project manager.

Characteristics of a Professional

In a profession, people would be expected to have characteristics like:

Advanced education and expertise
Membership to professional bodies
Implicit adoption of that organisation’s ethics
Commitment to continual professional development and learning
Sense of responsibility to the wider public
Consistent exercise of discretion and judgement

Qualified or not

Professionals would have a qualification, an accreditation and/or certification. Let’s look at the definitions to be clear:

Qualification – A learning outcome as a result of formal tuition. Diplomas, Degrees and post-graduate degrees in Project Management are available from Training Institutions or at Universities and Business Schools nationally in your country or even internationally.

Accreditation – Recognition provided to a candidate in accordance with the criteria of a specific organisation or institution typically based on a combination of knowledge and demonstrated ability.

Certification – Certification is often needed to work in some trades. It usually means an individual has passed a trade test administered by a recognised authority. Possessing a certificate of completion of a course is typically not the same as being certified. Examples of popular certifications are PMP, Prince2 and Agile Practitioner.

Registration – A Professional Registration gives a license to operate and to practice within a scope of operation and to take responsibility for the work. It provides authority to perform a certain scope of work without supervision. The registration is typically a statutory requirement.

Designation – In some countries a designation is a job title. It’s the title conferred by a recognised professional body that could be statutory or non-statutory, based on certain criteria defined by the professional body.

What are the benefits of achieving a qualification or certification?

Both an individual and the organisation they work for should benefit from an individual achieving a project management qualification or certification. Dependent upon the nature of the organisation and its business, some of the key potential benefits are as follows:

Benefits to the organisation:

Best-practice knowledge, skills, tools and techniques acquired through the training necessary to achieve a qualification are deployed back in the work place.
Improved capability and competence to deliver an organisation’s programmes or projects, resulting in increasing customer satisfaction and reputation, saving costs, utilising resources more effectively and positively impacting morale.
Supports individuals with their personal and career development planning. This in turn can result in increased appreciation of, and commitment to the organisation, by the individual.
Catalyses improvements to an organisation’s own project or programme management methods and processes through gaining an understanding of best-practice.
Enhances the credibility of the organisation to own clients and customers through having project or programme staff that have achieved externally recognised certification or qualification.
External recognition of an individual’s project management knowledge and capabilities indicating a core level of embedded understanding, which is then likely to be applied back in the work place.

Benefits to the individual:

Provides the individual with additional and portable knowledge, skills, tools and techniques in order to be more successful in managing and delivering projects or programmes.
Enhances career development prospects through having achieved an externally recognized qualification or certification.
Demonstrates to the employer, the individual’s desire, commitment and capabilities to learn and improve themselves, and thus improving an individual’s reputation within the organisation.
Provides an external industry-wide benchmark of an individual’s project management knowledge and competence.

One of the biggest compliments a professional project manager can receive, is when stakeholders (customers) call you back by name to do additional projects for them.

It is my belief that you are only as good as your last project; therefore project managers should always strive to be professional and competent on every project, since you never know if it is your last…

Please comment and share if you have had good experiences with ‘last’ projects.

March 15, 2017 Linky

Project Managers Discover Top Time Management Tips and Techniques

An important responsibility of a project manager is to manage time as a constraint which involves keeping an eye on the project schedule, ensuring team members are delivering on milestones, while having to keep track of your own time spent as well.

While your role is varied since you need to cater for every aspect of the project from cost management to human resource management, you are accountable for the overall delivery including all tasks tied to the project. This does not mean that the project manager must micro-manage everyone on the team as individuals are primarily responsible for various aspects of the project.

However, we find that a number of project managers spend time doing too much management and fire-fighting and then they are left with little or no time to work on strategy, leading the team and focusing on tasks that only they can perform. An efficient project manager, therefore, should be able to effectively develop strategies for his/her team and perform oversight functions effectively all while being on schedule.

To support you to be more professional as a project manager, here is an infographic with very helpful time management tips with complements from Nutcache.

http://www.nutcache.com/blog/time-management-prerequisite-great-project-managers-infographic/

March 8, 2017March 31, 2019 Linky

Soft Skills for Project Managers

By Linky van der Merwe

Often in Project Management courses there is a big emphasis on the technical skills, also called ‘hard skills’ which are the occupational requirements that project managers need to do their jobs effectively. This would include the creation of tangible deliverables like a project schedule, project budget, status reports etc.

Soft skills complement hard skills. Soft skills are the important interpersonal skills you need as a project manager to accomplish work through other people. Soft skills are essentially people skills – the non-technical, intangible, personality-specific skills that determine your strengths as a leader, listener, negotiator and conflict mediator.

Developing your soft skills is equally important, but is often left to project managers to find suitable courses that would equip them with adequate soft skills like Leadership, Conflict Management and Emotional Intelligence.

Soft skills development

Why would you ask, are soft skills that important? Soft skills refer to behavioural skills – a sociological term relating to the cluster of personality traits and behavioural competencies that characterize relationships with other people.

Since projects are delivered or executed through people, your soft skills are like the glue that will hold the project team together when the going gets tough, for example when projects fall behind, or immovable deadlines are looming, or the normal stress coming from project delivery and dealing with issues.

At the end of the day a project manager wants a balance of hard and soft skills. Hard skills are more technical in nature where as soft skills are intangible and less visible. Soft skills are typically employed without the use of tools and templates. Soft skills can be taught, but they are typically honed by years of experience.

How to improve soft skills

When you set out to improve your soft skills as a project manager, there are 3 key things you need to remember.

Make the commitment to learn and improve
Put yourself in situations where you can practice various soft skills
Evaluate your progress and adjust as needed

At this point you may be wondering if there is a finite list of soft skills to focus on as a project manager. According to my research there are at least 11 soft skills that should be part of your make-up as a professional project manager. They are:

Leadership
Team building
Motivation
Communication including active listening
Influencing
Decision making
Political and cultural awareness
Negotiation
Conflict management
Emotional intelligence
Problem solving

Over the years I’ve published many articles on various soft skills. For more interesting articles with practical advice on developing your soft skills, continue reading about Leadership, Team build, Communication, Decision making and Emotional Intelligence.

If you are new to project management and you are serious about developing yourself as a professional project manager, please look at the Fast-track Growth Program which was especially developed for people like you in mind. It’s an online, self-paced training program for busy professionals which will give you the essential elements for project delivery. It’s the fastest way to grow critical Project Management competencies like technical and interpersonal skills, and becoming a confident project manager!

February 13, 2017April 11, 2022 Linky

Is Project Management Success on the Rise?

The more mature companies are with project management, the more likely they are to achieve their goals of adding value, advancing strategies and to increase competitive advantage.

This is according to the PMI Pulse of the Profession Report for 2017, a global survey of project management practitioners that charts the major trends for project management now and in the future.

The results in the Pulse of the Profession indicates that more organizations recognize the strategic value of projects and programs. There’s a growing focus on talent management, executive sponsorship, and benefits realization management. At the same time, organizations are searching for ways to be more agile, customer focused, and competitive and this is a big driver for executive leaders, PMO directors and project teams.

There’s a growing need for a culture of engagement, learning, and innovation. To make progress the focus should remain on developing project management talent, managing project benefits, establishing PMO’s, driving executive sponsorship and by addressing agile approaches.

To read the full Report Pulse of the Profession 2017: Success rates rise, visit PMI.org.

January 11, 2017March 13, 2017 Linky

Project Success Story – Tension between Business and IT

This is the story about a project manager, Gren Gale, who was working for a large insurance company in the UK who wanted to update their CRM system to provide a much smoother experience for call centre operators and allow better integration of customer information between call centre and back office.

Politics

While the business area was very anxious to get on with the change, there was friction between business change and IT over the choice of system and the degree of involvement of IT in the implementation. This particular area of business change had suffered from previous poor experience with the IT department and wanted to bypass them. With IT having strict rules for the compliance of any new system to its technology standards, there were political issues to handle as well as a complex implementation to manage.

Outsource

A tender was issued by IT to six vendors, using requirements put together by business change. As seemed almost inevitable in the situation, business change preferred the system that was the least compliant with IT standards, while IT preferred another system.

Negotiations between the IT project manager and IT’s preferred vendor resulted in a big reduction in up-front costs by the vendor who were keen to get a foothold in the Insurance sector. Despite luke-warm support from business change, the recommendation to go with this vendor was presented to the director of the business area and approved.

This left IT satisfied, but business change feeling not entirely happy about the choice.

Analysis and Design

Meetings were arranged to agree a final design between the business area and the vendor.

These went well, but hit a couple of issues: