Project Management Maturity and Project Performance

project management maturityIn the difficult economic times we live in today, organisations are faced with the challenge to continuously adapt to the changing environments in order to survive and prosper. For most companies project management has become part of their competitive advantage strategy. The question is if there’s a relation between project management maturity and project performance?
This question was answered by the results from the survey done by Price Waterhouse Coopers:
Global Insights and Trends – Current Portfolio, Programme and Project Management practices

PM Maturity and Performance

Project management maturity is measured by evaluating projects on 5 performance indicators:

  1. Delivering projects on time;
  2. Within budget;
  3. To scope;
  4. To quality standards;
  5. With the intended business benefits

Project performance is evaluated around 4 core elements:

  1. Processes
  2. Organisational structure
  3. People
  4. Systems and tools

The survey results were analysed to determine the current state of project management maturity and the characteristics of higher performing projects. This article will highlight some of the key findings.

Processes

When a systematic and organised set of processes exist for project management, or in other words when a well-defined repeatable PM process is in place (can be grouped into a PM methodology) the chances are better to deliver consistently high project results.

Organisational Structure

When looking at organisation structure as an influence on PM performance the following aspects are considered:

  • Resource ownership
  • Definition of clear roles and responsibilities
  • Support from senior management
  • Use of a Project/Programme Management Office (PMO)

Results indicated that project management is critical to business performance and organisational success. Where suitable project organisational structures exist on project(s) it clearly outlines the project team and reporting relationships.
Senior management support of projects is a contributing factor to project success especially for projects that are expanding from departmental to national and international levels.
Established project management offices result in projects with higher quality and business benefits. Employing a PMO is one of many methods to institute standardized project management processes and project controls in an organisation.

People

Well-developed people management skills are fundamental to a high PM maturity level. Aspects considered in this area include: project staff skills and experience; development and training programme; and an emphasis on PM certifications.
They found that engaged, experienced staff leads to project success. Training and staff development in the field of project management has grown drastically. More PM certifications have become in demand.

Systems and Tools

Organisations purchase and create systems and tools to automate and support their PM processes. This includes the use of software for PM, Portfolio Management and Agile, as well as Earned Value Management, which is more relied on in the US as a useful tool.
The use of Portfolio Management software drives higher levels of portfolio performance and greater satisfaction with an organisation’s project management practices.

Portfolio Management

When implementing PfM, the survey results indicated that the three largest ways to be more successful include aligning the portfolio with the organisation’s strategy; using an enterprise PMO to manage the portfolio; and conducting monthly reviews. There are also several benefits to implementing Portfolio Management like:

  • Adoption of PfM has positive effects on both project performance and performance of the overall portfolio.
  • Two thirds of respondents that employ PfM reported that more than 90% of their organisation’s projects perform to expectations on the five key performance indicators. In contrast, seven out of ten organisations that do not employ PfM reported that less than 10% of their projects met the key performance indicators.

In summary, it was found that higher maturity lead to higher performance within the five key performance indicators. However, most organisations still desire a higher maturity level.
To read the full PWC Global Project Management Report, click here.

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Project Management and Change: Getting “Buy-in” for “New”

By Peter de Jager

obtain buy-in for changeWhether you’re a project manager, supervisor or just one of those people who make the world go round – then from time to time you’re going to stumble across a method or process that you know – will benefit others if only they’ll adopt it. You’ll then discover, to your surprise, that your enthusiasm isn’t shared by those around you.

Welcome to the very common problem of implementing a Change of any sort.

As a project manager for any length of time, you’re well aware we repeat certain processes time and time again and these patterns of process evolve. Good PMs understand the need to identify, categorize and generalize these patterns and use them consciously.

There is a flip side to this, there are also patterns of failure, ‘solutions’ we try time and time again, that don’t lead us towards our goal. In a sense, that’s why we attempt to categorize those that work, because this knowledge helps us avoid the ones which don’t. Good PM practices steer us towards successful processes by steering us away from bad processes. Do this consciously, and we end up with something like Organizational Project Management Maturity Model (OPM3).

Get buy-in

The “Buy-in” strategy is a perfect example of a commonly used unsuccessful approach to a common management problem. Yes, I’m well aware that questioning the value of a commonly held belief is heretical, but it is an accurate assessment of the efficacy of “buy-in”.

Typically, when we find a good, new solution we get enthusiastic about it. Let’s assume we’ve glommed onto OPM3 as our most recent discovery. Our immediate strategy is to try and convince others that OPM3 is the answer to all our PM problems. We want them to ‘buy-into’ the new idea, after all, we know OPM3 works. It’s a recognized best-practice standard for assessing and developing capabilities in Portfolio, Program and Project Management and it’s published by the Project Management Institute (PMI).

getting buy-in for newOur approach is to concentrate on the benefits of implementing OPM3. Our goal? To get our audience or organization to adopt this proven way of doing things.  And then we’re surprised when they respond with the annoying question… “Why?”

It doesn’t matter what new idea we’re trying to implement, it could be OPM3 or a new way to tie our shoe laces, we will always encounter this well meaning “Why?” We then incorrectly, in my opinion, label it as ‘resistance to change’. We also mislabel this phenomenon as being ‘negative’ and perhaps even as an ‘obstacle to progress’.

Solution to creating change

The problem we’ve created is this: We’re selling a solution, before we agree on the problem.

Here’s an experiment, one with ‘convincing’ statistics, that was performed by Dr. Robert Cialdini (Described in his book, “Influence: Science and Practice”)

This experiement was conducted at a busy photocopier. The researcher stepped to the front of the queue and asked: “Excuse me. I have five pages. May I use the Xerox machine?” The result was that 60% of the time she was allowed to make her copies.

On the next trial she asked instead: “Excuse me. I have five pages. May I use the Xerox machine because I’m in a rush?” This increased her success rate (immediately making copies) to 94%.

The initial request with no reason given is 60%, adding even the flimiest of reasons, ‘because’ to the unspoken ‘Why?’ increases that success rate to 93%.

So… what is your answer to the reasonable question ‘Why?’ going to be? That this “idea” of ours is better than what we’re currently doing isn’t enough. That’s basically what we’re saying when we’re enthusiastic and merely sing the praises of a new solution.

What people need to hear is a description of the problem that the new idea is supposed to solve. You cannot sell anyone the benefits of anything until they agree that the benefits are necessary.

So? What problems does OPM3 solve? What are the failings of your existing process? Can you point to specific failings which everyone agrees need addressing?

And remember… “OPM3” is best considered a place holder for ANY change…

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About the Author: © 2014, Peter de Jager is a speaker/consultant/writer on Change related issues. If you’ve enjoyed this article, you can view a few dozen of his presentations at: vimeo.com/technobility and you can subscribe to his monthly mailing by sending a request to: pdejager@technobility.com

Agile Practitioners – 7 Tips to pass the PMI-ACP Exam

AgileYou have been using the Agile methodology on projects for one year or longer and you would like to become Agile certified. Here you will find 7 tips to ensure you are prepared to meet the exam head-on and achieve optimal results both on exam day and in your future career.

The Project Management Institute (PMI®) has developed a set of criteria and credentials for recognizing project management professionals who use Agile methodologies in their project, the PMI Agile Certified Practitioner (PMI-ACP)® certification. Your credentials need to include: 2,000 hours or twelve months of general project management work experience, 1,500 hours or eight months of Agile specific project experience, and 21 hours of training in Agile specific practices.

The amount of material that is covered by the PMI-ACP Exam is extensive and can seem overwhelming, but the following tips will help you be successful.

#1 PMI-ACP Handbook

The PMI-ACP Handbook gives you all the details of the PMI-ACP Exam process including exam policies and procedures. The first two sections are a must read for anyone considering PMI-ACP certification. These sections cover the must know basics such as exam eligibility requirements, how to complete the online application, the payment policy, and the PMI-ACP Exam blueprint. The PMI-ACP Handbook is available for free online at: www.agileprepcast.com/

#2 Time

The material covered by the PMI-ACP Exam is extensive, detailed, and spread throughout many sources of reference material. This is not an examination you can “cram” for in a couple of weekends or simply rely upon your experience and pass. Plan to take the exam after spending 10-12 solid weeks of studying for an hour or two just about every day. Of course you will need to develop a schedule that is flexible enough to fit in with the rest of your responsibilities and commitments.

#3 Study Plan and Schedule

Use your valuable planning and scheduling skills to create a study schedule for a 10-12 week period that fits well with the rest of your responsibilities. Depending on your job and household commitments, you may need to schedule more or less time. Take a practice exam to identify the areas that you need to spend more time focusing on during this 10-12 week period. Make sure your schedule is realistic and set weekly goals to track your progress. Also include time in your schedule to take breaks and participate in activities you enjoy.

#4 Study Materials

The PMI-ACP Exam, unlike the Project Management Professional (PMP)® Exam, does not have a primary publication for examinees to study. Instead, PMI provides a list of reference materials.

A second source is the PMI-ACP Examination Content Outline. This document covers information about the Agile tools and techniques as well as the Agile knowledge and skills that will be covered in the PMI-ACP Exam. I recommend that you ensure that any PMI-ACP courses or books you purchase cover all the items listed in here.

#5 Self Study Course

With the great number of material covered by the PMI-ACP Exam another option is to enroll in a self-study course. The latest generation of self-study comes to you in the form of Agile Podcasts / Videocasts. These can be downloaded to your smartphone, laptop, tablet, computer, or other portable media device. This makes your PMI-ACP Exam training portable, allowing you to listen or view whenever you have some free time.

Self-study Agile Podcasts cover agile frameworks, tools and techniques, knowledge and skills, and methods required for the exam in everyday English. As an added bonus, taking your lessons in this way can count toward the required 21 contact hours of Agile specific training.

#6 PMI-ACP Exam Prep Book

There are a wide variety of PMI-ACP Exam prep books available, which are also sometimes called “study guides”. They explain the concepts covered in the PMI-ACP Exam and can be a great addition to the reference materials suggested by PMI. Go to your local bookstore and select one that fits with your style of learning and covers a variety of high- and low-yield topics.

#7 Questions, Questions, Questions

A large number of free PMI-ACP Exam sample questions are available from a variety of resources on the internet. Free questions are a good place to start, but will only go so far for you. You will also want to subscribe to an online PMI-ACP Exam Simulator in order to access the highest quality of sample questions.

Your study plan must include answering as many practice questions as possible and taking several complete 120-question practice exams. This type of preparation will allow you to evaluate your study progress and prepare you for the format of the real thing. You will be nervous on exam day, but being familiar with types and formats of questions will help reduce anxiety and prepare you for success.

In conclusion: preparing to pass the PMI-ACP Exam can be a stressful process, but with these seven items you will reduce anxiety and exam day stress. Study hard and good luck!

Project Manager Career Tips

To all project managers who want to make a career move, or for contractors who need to move to new project management contracts, there are a few important things to consider.

You need to have an updated resume and a good LinkedIn profile. In addition, you need to be prepared for Interviews that are part of this process.

Today I want to share two great resources to assist you in your journey.

  1. Interview Advice and Tips” is a curated list of articles, by Patricia D. Sadar. It contains several great articles covering Interviews from every possible angle.
  2. One Page Resume

One-page resume

 

Let me know in the comments what you think of these resources. 

Please subscribe to Virtual Project Consulting not to miss future articles, tips and success stories!

Project Management around the World – South Africa

PMFlashBlog2The opportunity to participate with other project management bloggers globally has come again with the second Project Management Flash Blog (#PMFlashBlog), organised by Mark Phillipy, author and host of the Sensible Project Manager. The theme for this #PMFlashBlog is “Project Management around the World” and I will be writing about my perspective of project management in South Africa.

The project management professionals has a professional body in Project Management South Africa (PMSA) as the governing body to confer designations in line with the South African Qualifications Authority (SAQA) framework. They look after the interests of project, program and portfolio management practitioners by hosting a National Conference every two years, Regional Conferences and Branch meetings monthly in most cities. The Project Management Institute (PMI) is also represented locally in the PMI South Africa with local Chapters.

Project management is covered as Programmes and Master degrees at most universities. For Engineers separate Programmes in Project Management are offered to equip them with sound skills to work with the big budget projects in the infrastructure – and other industries.

Over the years South Africa has become known for some wildly successful projects.

  • King Shaka International Airport at Durban, a mega engineering project which opened on 1 May 2010. There were 2,100 contractors and subcontractors on site along with 200 earth-moving machines involved in the construction of the airport which finished on time.
  • Another noteworthy event was the Soccer FIFA World Cup of 2010. The main benefits included a catalyst for creating jobs and skills while expanding infrastructure; invaluable lessons were learnt in how to deliver on major projects; an economy boost, as well as a massive international image boost which was a huge injection for tourism in South Africa. See series of posts published about these projects here.
  • Then there was the Gautrain Project, the largest Public Private Partnership (PPP) yet launched in South Africa. It linked private enterprise and government in a project designed to become the central hub of a future integrated transport system for South Africa’s commercial heart. With a project value of about R20 billion, the Gautrain project was led by the Gauteng Provincial Government (GPG) and was structured to ensure that the government and the concessionaire, the Bombela International Consortium, operated within a strict set of financial and time parameters.
  • A last interesting project worth mentioning is the international Square Kilometre Array (SKA) telescope project, divided between Africa and Australia, with all dishes to be built in Africa. Currently the MeerKAT telescope is under construction in the Northern Cape Province which will be the largest, most sensitive radio telescope in the southern hemisphere, utilising ground-breaking science. The project is destined for completion in 2024. Read SKA AFrica for more interesting facts.
  • Other Mega projects, too many to detail here.

Given our country’s history of inequality and part of the working population that are not well educated, unemployment is a huge problem. This is being addressed by Government by using projects, especially investments in huge infrastructure projects as an opportunity to create jobs and to build skills.

Some more challenges we are faced with in South Africa are transformation, transition and sustainability. Project managers require an understanding of the real needs of business from a participating resource in the business context to become a more active business leader in the project delivery. South African project practitioners are compelled to take ownership of and responsibility for the impact of our projects by overcoming these obstacles through our daily activities and practices. Projects are critical to business for growth, innovation and change and can be positioned to influence sustainability by focusing on strategic initiatives and providing support to core business in achieving their production goals.

Project management as a career has grown tremendously in the past 20 years across all industries. The same can be said for project management services companies who offer training, software, products and consulting on project management.

It was fun sharing my opinion of project management in SA!

Table Mountain, Cape TownTable Mountain, Cape Town, South Africa

The first ever PM FlashBlog was coordinated by Shim Marom in September 2013. More than 70 project managers from around the world shared their thoughts on what Project Management meant to them. Many stories were collected in a free ebook which you may download when you subscribe to my blog. You may also follow me on Twitter  and discover the other participating bloggers using the #PMFlashBlog.

Footnote: This blog is part of the #PMFlashblog Round 2 2014, with a topic of “Project Management Around the World”.  Starting March 3, 2014 blogs will be released every Monday morning for 7 weeks, beginning with North America, followed by Europe and Australia, South America, Asia and Africa with each week representing one or more countries.

Check out the 50+ outstanding bloggers participating in this flash blog by adding the #PMFlashBlog tag to your social media streams – there are some wonderful posts!

Also join Mark’s outstanding Google Plus #PMHangout and talk with our featured bloggers each week – a fabulous opportunity to join the PMFlashBlog conversation!

Virtual Project Consulting – a 5 Year Celebration

It all started with the belief that a contribution can be made to the project management profession! From the context of “learning, earning and returning”, it was time to return. It was fuelled by my strong desire to help people.

5-year celebrationThat was the birth of Virtual Project Consulting 5 years ago. The company would only consist online with its presence on a website or blog with the same name: www.virtualprojectconsulting.com

It was targeted initially at small business owners who didn’t have project management competencies or capacity within their own businesses and who would benefit from advice and guidance about project management, leadership, best practice tools and processes, as well as other related topics. This community was served through a product called, ‘The Project Management Toolkit’, guiding users about the application of project management on small projects. Coaching was also provided to aspiring project managers.

It was quite a journey. While figuring out ways to market Virtual Project Consulting online, I had to learn about Internet Marketing practices, as well as social media marketing and apply that to my online business. This contributed to the creation of another website at linkymerwe.com, which was complementary and all about integrated online communications.

Over the course of 5 years the target audience has changed to aspiring and existing project managers who are now also served by comprehensive lists of recommended resources for project management practitioners who are looking for products, software, training, websites and books. My social media community has grown on Twitter, LinkedIn and Facebook.

Every year brought about some ‘recalculation’ in terms of what to focus on both professionally and personally. To me it meant reassessing my goals, direction and my view of what success means. Towards the end of 2013, this process of recalculating lead me to refresh the website, as well as to make a conscious decision to focus on one community only, instead of different audiences through additional websites. It’s about growth, perspective and new possibilities.

With a constantly moving landscape in which we operate today, being flexible, adaptable and responsible are key to success in a changing world.  Success requires that one be nimble and ready when opportunity knocks.  But opportunity favours those who are prepared rather than surprised.

Some highlights that caused me to celebrate over the years were:

  • Publication of articles in the Project Manager Magazine and associated website; contribution to articles in PMI’s PM Network magazine.
  • Being interviewed various times by international contacts for contribution to Webinars, training, surveys, research and for blog articles
  • Awards of being in Top Ten list of favourite project management bloggers more than once
  • Success Stories Shared initiative whereby experienced project managers share their stories about challenges and lessons learnt on projects. One of these stories was used as a case study in a printed text book for Operational Management. It also lead to talks at national conferences as well a local chapter meetings.
  • Participation on global initiatives like the PMFlashBlog when more than 80 project management bloggers contributed stories about “what does project management mean to me” by publishing them on the same day at the same time. Many stories are collected in an ebook that’s available for down-load here.
  • Excellent guest authors who have contributed blog articles over the years

I’m celebrating the opportunities of meeting wonderful new people every year and being able to participate in so many creative initiatives that contribute to the growth of our profession. It is still an honour to be around and to be able to serve people and to make a difference in many small ways. I am truly blessed and enriched by this experience and wish to continue sharing, enabling and growing.

Thanks for reading and sharing my 5 year celebration!!!

Feel free to leave a comment and let me know what you would like to see more of as resources and information for PM’s.

Please subscribe to my blog to become part of our community and let me know how you want to collaborate.

If you would like to contribute to Virtual Project Consulting as a guest author, please send me a mail: linky@virtualprojectconsulting.com

Recognition for Excellence in Project Management

An announcement from the Project Management Institute (PMI):

Submit a qualified nomination for the PMI Award for Project Excellence, PMI Project of the Year Award, or PMO of the Year Award before 1 April 2014!

A PMI Professional Award will help you gain new business, recognition from your colleagues, peers, current and future employers and the personal gratification of being recognized for excellence in project management. Plus, you’ll gain visibility among more than 700,000 PMI members and certification holders – the largest professional network of project managers in the world.

Award recipients will be honored among their peers at the 2014 PMI Professional Awards Ceremony preceding PMI® Global Congress 2014 — North America in Phoenix, Arizona, USA.

Please visit PMI Professional Awards for a complete list of all the PMI awards.

Is Project Management a Growing Profession?

As a professional project manager you are concerned about your career growth and the future of your profession. You enjoy your work and receive much satisfaction from completing projects successfully. Yet the economy is not growing as expected and more people are reported to be part of the unemployment statistics.

How is the project management profession impacted by this?

A report published by the Project Management Institute called: “Project Management Skills Gap Assessment”, looks at Project Management between 2010 and 2020. (you need to be registered to view the Report)

The forecast is that between 2010 and 2020 15.7 million new project management roles will be created globally across seven project-intensive industries, along with tremendous growth in salaries.  This enormous anticipated growth, along with higher-than-average salaries, will make the next seven years an opportune time for professionals and job-seekers to build project management skills.

Rising Salaries

It is said that this high demand for project-oriented professionals is reflected in both average salary and salary growth. Project Management Professional (PMP) ® credential holders in the U.S. earned an average of 16 percent more (approximately US$14,500) than their non-credentialed peers in 2011.

Growing Industries

project intensive industriesCurrently, project-intensive industries in the U.S. that support the greatest number of project management roles are business services and manufacturing, with 2 million and 630,000 project management jobs, respectively, in 2010. However, business services and healthcare (not currently a project-intensive industry) are expected to lead the pack in terms of growth between 2010 and 2020. In particular, the healthcare industry is projected to increase project management roles by 30%.

In 10 countries with established or quickly developing project management industries, project management roles are expected to increase by over 13.4 million between 2010 and 2020, to over 41.5 million. In addition, the economic output of the profession in these 10 countries will increase.

China and India will lead the growth in project management, generating approximately 8.1 million and 4 million project management roles through 2020, respectively. Total employment for project managers will increase in nine of the 10 countries.

The 10 countries with established or quickly developing project management industries are:

  1. Australia
  2. United Kingdom
  3. Canada
  4. Germany
  5. Japan
  6. China
  7. India
  8. Brazil
  9. Saudi Arabia
  10. United Arab Emirates

Conclusion

The rapid growth of demand for project professionals and the exceptional salary levels make the project management profession highly desirable to job seekers. Currently, demand for project management professionals is not matched by availability of resources with relevant project management skills. This means that job seekers will find the next 7 years to be an unparalleled opportunity to build project management skills and enter this flourishing market.

The report results point to immense growth of the profession globally. If you are an existing project management practitioner or an aspiring project manager, please take a look at the many project management resources listed on Virtual Project Consulting. You will find recommended training, products, software or valuable websites that will enhance your growth as a project manager.

PMSA Becomes a Registered Professional Body

Since September 2013 PMSA has been recognised as the professional body for project management in South Africa.

This means that PMSA has the sole right and the responsibility to confer the designations of Project Manager (PM), Senior Project Manager (Sr.PM) and Professional Project Manager (Pr.PM) according to criteria specified by PMSA, and in line with the South African Qualifications Authority (SAQA) framework.

If you as project management practitioners have any questions in this regard, please visit the dedicated FAQ section on the PMSA website.

 

Knowledge Train – Favourite project management bloggers

It is such an honour to be listed as one of Knowledge Train’s favourite project management bloggers for 2013. It is at times like this that one is grateful that your contribution is seen, shared and appreciated.

Simon Buehring  is one of the guest authors to Virtual Project Consulting and he has published the Infographic, created by Alson Wood, below which I’m happy to share with my community: Knowledge Train’s blog – our favourite project management bloggers

Please check out the recommended websites from the project management bloggers below. Also connect with them on social media and become part of our global community.

Favourite PM bloggers

 

 

Use Enterprise Web Based Solutions to Improve your Project Management

Enterprise web based solutionBy Sharon Thomson

Managing projects can be hard for project managers who try to keep track of each and every process and operation in a project. Even if they have the required skills and capability to deal with projects, problems and issues may arise which could lead to projects getting delayed or even failing.

Fortunately many concerns can be addressed through the use of enterprise web based solutions. These web-based solutions are specifically devised to augment the human capability over managing projects and help them improve management of multiple projects. These tools enable easy description and documentation of various processes and operations that constitute a project.

A further benefit is that they enable fast and accurate communication and collaboration among team members which proves to be an asset for those organizations whose team members are situated at geographically different locations. They can easily communicate and collaborate over important matters and resolve them through purposeful interaction. They can remain in touch with their projects from any device whether it is a desktop, tablet, laptop or mobile.

The time spent over performing various tasks can be accurately documented which helps in true assessment of individuals’ performance while performing them. Moreover, organizations can bill their clients accurately by considering the number of hours spent over processing their orders. Even new projects can be easily planned and executed by referencing time related entries from old projects if the new projects are on the same lines of the already executed projects.

The important milestones and events can be properly highlighted and tracked through the calendar feature which helps to know exactly when a particular event needs to be staged, so appropriate resources can be arranged. Thus important milestone dates will never be missed.

Any problems or issues cropping up in a project can be tracked early and resolved effectively and quickly through mutual collaboration and active intervention. The progress of a project can be better tracked through the Gantt chart which helps to know if the project is on the right track or not. The level of completion of various tasks can be accurately gauged through this enterprising feature.

By using these tools, the processes and operations of a project can be better organized and scheduled and can be executed as per project plan. A project manager gets freed up from the burden of performing routine tasks like documentation, arranging meetings and tracking as most of the activities get automated. Thus he can better focus on the project affairs and ensure their timely resolution and execution. This saves time, costs and efforts over a project. This hugely facilitates its smooth execution and it gets successfully completed within the stipulated time frame with optimized usage of resources.

The use of an appropriate enterprise project management tool can indeed be a blessing for project managers who can get quality results with less work, and by focussing on the right things.

Author Bio:  Sharon is a Business manager of ProofHub, a web based project management software that facilitates management and completion of projects as per schedule. It enables the team members who are spread out in different locations in the world to collaborate over project matters. With its use, organizational objectives can be achieved effectively along with the generation of intended gains and assets.

Do you Know the ROI on your Corporate Training?

It has always been difficult to calculate the Return on Investment (ROI) of investing in corporate training. Through the Infographic below corporate business leaders will see the various training fields where they can invest their money. Look how ROI has been categorized for different training areas. This will help business leaders take training decisions wisely.

The Infographic is supplied by Protential Human Capital Development, a leading provider of world class employee development training. Protential have over a decade of experience in training and consultancy in the United Kingdom, and other regions like Europe, Asia and North Africa.

Infographic for Protential