January 19, 2018


Project management advice, tips, tools and recommended resources for existing and aspiring project managers.

WEB 2.0 – Three Things You Must Know

What is Web 2.0 and why you need it? WEB 2.0 for Newbies

Have you noticed how the terms collaboration and communication crops up everywhere? They are the buzz words that are part of Web 2.0.  The purpose of this article is for you to become crystal clear on what Web 2.0 is, the key features of Web 2.0 and what the implication of Web 2.0 is for your business.

1. Definition of Web 2.0

Web 2.0 is a broad term describing many different kinds of websites, websites that provide a platform where end-users have control over the content of sites. Web 2.0 includes social networking sites, wikis, Blogs, RSS Feeds and other sites that emphasize collaboration and sharing among users. Some well-known examples of free Web 2.0 tools are:

  • Facebook and MySpace (social networking)
  • Twitter (micro blogging)
  • Squidoo (community website to create pages, called lenses, for subjects of interest)
  • LinkedIn (professional networking)
  • Craiglist (listing site for classified ads and forums)
  • Skype  (PC to PC calls)
  • del.icio.us (social bookmarking)
  • Technorati (blogging)
  • Flickr  (photo sharing)

2. Web 2.0 Key Features

Most sites, regardless of their platform, share key features if they are WEB 2.0 sites. Here are some of the key features and benefits associated with this new wave in technology:

  1. Web 2.0 encourages greater collaboration among webmasters and visitors, so that interactive communities are created on the Web.
  2. Web 2.0 approaches the Web as a platform for building conversation and communities.
  3. The “new” Web focuses more on social networking and sharing, through various means including through blogs, wikis and more.
  4. The philosophy behind Web 2.0 is one that promotes an “architecture of participation” where all visitors and users have the opportunity to contribute to a site’s development and progress.

The Web no longer serves as an entity in itself, but rather as a platform individuals can use to connect with others. WEB 2.0 is about people connecting with other people.

3. Business Implication of Web 2.0

Companies can now also share information and collaborate with one another in new and interesting ways. This will require business managers to start thinking more horizontally, moving away from a hierarchical model of communicating to one where knowledge is shared freely among employees, suppliers, vendors and even competitors.

Some companies are even encouraging their customers to take advantage of social networks to help them advertise. A company can also help businesses make working more practical and simpler. Rather than have individuals use stand-alone systems only, company’s can now encourage the joint use of software and computers among multiple users. Data can easily be shared from one person to next, meetings can be held online, and problem solving can take place from a much broader perspective.

Business entrepreneurs need to realize that this technology has existed for some time, but offers an interactive approach to marketing and everyday business operations. If companies haven’t done so already, they should examine how they can integrate Web 2.0 into daily operations while still hedging risks. If you decide to use social networking for marketing your business online, you should create a social networking strategy that integrates with your existing marketing efforts.

And to assist you with the creation of your own social networking strategy, I have developed a social media strategy template. It is easy to use and filled with recommended tactics for different social media platforms. It will also let you put measurement and maintenance in place in order to realize value over the longer term.

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  1. social media expert says:

    Thanks for your insight. Useful article for all who are not familiar with web2.0

  2. Fuchsia, thanks for your comment. The purpose of these WEB 2.0 posts are to help newcomers become crystal clear on what WEB 2.0 is and how to utilize it for business.