Passion from vision

Good leaders have passion. Passion is derived from a leader’s vision and the passion will power and sustain you on your vision quest. True or not?

As human beings we all look for meaning in our life.  We conjure up dynamic visions for our life and hope that the vision will stir up our passion, adding meaning and purpose to our existence. In fact, vision has been described as “a picture of the future that produces passion in you”.

However, if this is how you hope to identify or stir up your passion, then your passion will eventually die out. You see, when passion is created from the outside-in, it can cause a momentary flash of emotion, but it won’t be enough to move you very far or for very long. As soon as things get tough along your journey, you’ll slow down, back up or walk away and look for something else. The embers of passion stirred by your vision won’t draw out the tenacity, mental toughness and resiliency you need to bring your vision to fruition.

Vision comes from passion

This is why a leader can’t cast a vision and count on it to create the passion necessary to be successful. Rather, your vision must be birthed from your passion! Did you get that? In order to be effective, vision must come from your passion rather than hoping your passion will come from a vision. This fact begs the obvious question: where does one discover this inner passion that so many people never find or tap into?

Find your inner passion

Where does inner passion come from? It comes from where all true passion comes from; it comes from anguish. Leaders like Martin Luther King Jr., Mother Teresa, Nelson Mandela and Nehemiah of the Bible all had bold visions that were birthed from their passion. And their passion was rooted in their anguish.

Anguish is defined as an agonizing mental pain or torment brought about by conditions in or around you. What torments you? What keeps you awake at night? What moves you? What burns inside of you? What thoughts, purposes or dreams consume you? What do you agonize over? What brings you before God in tears? That’s where you’ll find your passion and that passion will birth your vision.

Leaders don’t miss the following fact: it’s not enough to be concerned. You must anguish! Concern creates interest, whereas anguish creates movement, resolve and makes you unstoppable. Stop ignoring your pain and start celebrating your torment and you’ll zero in on the passion that can become a channel to your vision, your purpose, and eventually, your legacy.

Inspiration for this article was found from Dave Anderson, President of Learn to Lead and Author of How to Run Your Business by THE BOOK. Find his blog at www.learntolead.com

If you want to read more about my PASSION, I am sharing it in About Project Management Passion.

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Following from the previous post on using Myers Briggs Type Indicator (MBTI) as a project manager tool, today will give even more clarity on how you can use the Myers Briggs Personality Types as an effective project management tool.

1. Recognize the components of the Jungian Indicator types

As a project manager you need to recognize the 8 components of the Myers Briggs Personality Types.  Based on Jung’s observations, the starting point is that when people’s minds are active they are involved in one of two mental activities:
Myers Briggs Personality Types

  1. Perceiving: Taking information in
  2. Judging: Processing information to reach to conclusions

He identified two ways in which people take in information, based on:

  1. Sensing: Real time tangible data
  2. Intuition:  Holistic,”big picture”, pattern/connection data

He identified two ways in which people process information, based on:

  1. Thinking: Analytical logical, objective, “tough” evaluation
  2. Feeling: Empathic, subjective, “tender” assessment

Jung also observed that people tend to be energised by one of two orientations:

  1. Extraversion (extroverts): People, experience, activity, external focus
  2. Introversion (introverts): Ideas, memories, emotions, inner focus

Finally, Jung observed that people use these different functions in a form of hierarchy of preference, described by Jung as functions, namely: Dominant, Auxiliary, Tertiary and Inferior. The Myers Briggs model brings these components together into 16 very different personality types.

2. Accept that fewer than 1 in 50 people think like you do

The practical ramifications of all this are considerable, and especially in a project management situation. Given that the typical Myers Briggs type of a business leader, ENTJ (it is short for Extrovert; Intuition; Thinking; Judging) is only shared by approximately 1.8% of the population, then chances are that less than 1 in 50 of your team members will think in the same way you do. Yet as a project manager, you face the difficult challenge of getting your project team to deliver the project objectives and achieve the business benefits that you anticipate.

But the reality is that people process information in very different ways. They also interpret life in different ways and are motivated by different things. Although they will hear what you say when you outline your vision and strategy, and will probably agree with you, most of them are not able to translate all that into productive purposeful action.

3. Communicate your project vision and goals into actionable steps

This means that during the early stages of a project, the project team needs detailed management in the attempt to improve their commitment and working towards the same goal and objectives. As the project manager it is your responsibility to make no assumptions, and to communicate those actionable steps.

By taking account of team member’s individual differences, you need to spell out the actionable steps you wish them to take. By doing this you will stand a far higher chance of building a strong committed team who is motivated to achieve the project goal.

4. Achieve Leadership Success

An integral aspect of successful leadership in project management lies in understanding:

  • The drivers of human motivation
  • The difference in individual motivational drivers
  • Individual differences in mental processing functions

And also, in realizing that not only are their motivational drivers different to yours – their thought processes are different as well.  Subscribe to my RSS and blog (to the right) not to miss future project management articles and tips!

If you are based in South Africa, and you would like to have your team assessed with the MBTI instrument, please contact Willem Conradie & Associates – Assessment, Learning and Development Consultants, for a professional service. He can also be contacted at willem@willemconradie.co.za.

Thanks to Stephen Warrilow for permission to use information from his Meyers Briggs article. Stephen, based in Bristol, England, works with companies across the UK providing specialist support to directors delivery significant change initiatives. Take advantage of his 7 FREE “How to Do It” downloads that will take you through all of the key stages of “How to manage change” – and show you how to manage change successfully.


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Myers Briggs for Human Resource Management

Myers Briggs Type Indicators
Human Resource Management is one of the key knowledge areas that project managers need to be efficient in.  When you are leading and managing people on projects and you want to make the most effective use of people involved with the project, an understanding of the Myers Briggs Type Indicator (MBTI) tool is essential.

The purpose of this article is to educate and equip project managers with a thorough understanding and appreciation of the Myers Briggs personality type indicators.  It will explain how people process information in very different ways. They also interpret life in different ways and are motivated by different things.  By recognising the differences in people, the project manager is empowered to be a more effective leader who in turn will have a more motivated team.

What is Myers Briggs Type Indicator?

The Myers Briggs [personality or psychological] Type Indicators are based on the theories of Carl Jung, which he developed to attempt to explain the differences between normal healthy people. Based on observations, Jung came to the view that differences in behaviour are the result of innate tendencies of people to use their minds in different ways.

The Myers-Briggs Type Indicator (MBTI) assessment is a psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions. Source: Wikipedia.  The MBTI instrument is called “the best-known and most trusted personality assessment tool available today. The publisher, CPP (formerly Consulting Psychologists Press) calls the MBTI tool “the world’s most widely used personality assessment”.

More blind to this than we realise

I have a friend who I connected with instantly from the moment we met. We thought the same way about many things and we shared similar strong points that we used in our very different careers.  Co-incidentally, when we both did the Myers-Briggs Type Indicator questionnaire, we discovered that we shared exactly the same personality type. This explained why we got along so well and why our friendship flourished.

At the same time, while managing many different projects, I came across team members who were typically classified (by colleagues) as difficult people.  Upon taking a closer look, I discovered why! It was due to a very specific Myers-Briggs personality type.  Being aware of the person’s personality type had made me much more effective in dealing with them in such a way as to gain their full trust and commitment to the project.

If I was blind to the existence of Myers-Briggs personality types, I would probably not know how to get past the perception of dealing with a difficult team member in order to achieve the results that I as the project manager wanted and needed.

Not to miss the rest of the article: Myers Briggs Type Indicator (MBTI) A project manager tool – where I explain the different components of the personality types and how that will help you achieve leadership success (next blog post), please subscribe to the RSS feed.

Also subscribe to my blog to receive more project management articles and tips in your inbox.

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Essential skills for stakeholder management

Stakeholder management requires getting commitment from stakeholders as the cornerstone of success in projects.  The needs and concerns of stakeholders define the project plan. As a follow-up from the previous stakeholder management best practices article, I want to share with you a best practice communication tool as an essential skill for stakeholder management.

How to communicate Smart, measureable, attainable, realistic, time-bound

The tool that I have used successfully in projects before, is called “Conditions of Satisfaction” or COS. As soon as the project manager identifies who the key stakeholders are, he needs to have a discussion with the customer(s) to determine what their conditions for satisfaction are. It is necessary to make the COS statements specific, measureable, attainable, realistic/relevant, time bound (SMART).

These conditions are then communicated back to the project team, partners and vendors.  Once the conditions are determined, they must be agreed and summarised in writing for the customer(s).

Once documented, add any agreed-upon actions to meet them, as well as the planned completion dates. Post the COS to the project repository.

Examples of conditions of satisfaction (COS) are:

  • Sponsor expects external consultant to be on-site, during core hours
    • Action: consultant will be on-site between 9am and 4pm and log this on his time-sheet for the duration of the project
  • Sponsor expects skills transfer between specialist and team members who will do roll-out and support
    • Action: put skills transfer actions (workshop & presentations) as activities on project plan to track them before end of planning phase
  • Minimize extra cost
    • Action: Try to reduce travel costs, by developing estimates and travel schedule, by having more tele- and video-conferences during execution phase of the project

Communicate the Conditions (COS) to the entire project team and ensure that everyone on the team knows the COS and has plans for how they will help achieve / exceed the COS in the role they play on the project.

Conditions of Satisfaction

At all project meetings, both internal and with the customer, you need to address progress against the COS and identify plans to address any problems. During project closure, the COS will again be discussed to evaluate whether the customer’s conditions were met by the project.  This stakeholder management communications tool leads to a satisfied customer, a happy customer and ultimately a more successful project.

Stakeholder Engagement

Stakeholder management and engagement is an essential skill that project managers need to develop. A successful project needs to satisfy the triple constraint of time, cost and quality/performance, but it must also meet requirements of functionality, reliability, maintainability, efficiency, integration and operability.

How to determine your success

To determine if the project was successful, you need to assess the following:

  • Did the project provide satisfactory benefit to the users?
  • Measure whether value has been added.
  • Did the project completely meet predefined objectives?

For success the project experience should have been positive and the project will have added value. The project would have satisfied the needs and concerns of the stakeholders, as well as the project team members and would have allowed the team to acquire new skills.

If you know of other stakeholder management skills or tools that you have used successfully in your projects, please share those with us in the comments section.

About the author: Linky van der Merwe is a former Microsoft Project Management Consultant and an IT Project Manager with 14 years IT industry experience and 11 years Project Management experience.

She consults with small-medium business owners and service professionals about project management and project processes, best practices and successful delivery through projects.  She can be reached at linky@virtualprojectconsulting.com

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Are you actively managing project stakeholders?

Stakeholder Management Best Practices

Stakeholder management is as key to a successful project outcome as communications management. Today I want to focus on best practices relating to managing stakeholders on projects.

For complete clarity about stakeholder management, let’s look at it from the angle of:

  • What a stakeholder is
  • Who stakeholders are
  • Why you must do stakeholder management
  • When to communicate

Stakeholder definition

What is a stakeholder? Stakeholders are people who are actively involved in projects, who exert influence on projects and whose interests may be positively/negatively affected by projects. Source: PMBOK

Who are stakeholders?

The key stakeholders on projects are the project manager, project team members, the project sponsor, the customer and the performing organization. Other stakeholders could include:

  • Internal and external owners and funders
  • Sellers and contractors
  • Team members & their families
  • Government agencies and media outlets
  • Society at large

Why do stakeholder management?

On any project a project manager needs to identify project stakeholders in order to determine their requirements and to manage and influence the requirements. Identify stakeholders during initiation phase of Project life cycle. Project Life Cycle

Throughout the project you need to actively manage the stakeholder’s requirements and expectations. Influencing the organisation involves the ability to ‘get things done’. This requires from a project manager an understanding of both formal and informal structure of the organisation involved, for example the customers, partners, contractors, office politics etc.

One golden rule to remember is when there is a difference between stakeholders, it should be resolved in favour of the customer. Finding appropriate resolutions to such differences can be a major challenge of project management.

The reason why you need to do stakeholder management is to drive stakeholder satisfaction. This requires reliable, dependable, repeatable effort from your side. You need to know the needs and expectations of stakeholders and invest in those needs. A frequent investment (weekly, ever daily) in the needs of the stakeholders helps projects to be successful.

When to communicate with stakeholders?

You need to communicate with your project stakeholders a number of times as documented in your communications plan:

  • Beginning of a project
  • Weekly at progress meetings
  • Regular Reviews and reporting
  • At the end of a project

In summary a project manager needs to manage and influence stakeholder requirements to ensure a successful project.

In the next blog post about stakeholder management, I am going to share some best practices tools that you can use to really ensure customer satisfaction.

To ensure that you don’t miss follow-up project management articles, please subscribe to the Virtual Project Consulting RSS feed.

If you liked this article, please subscribe to my blog (to the right) and receive more project management tips and articles.

About the author: Linky van der Merwe is a former Microsoft Project Management Consultant and an IT Project Manager with 14 years IT industry experience and 11 years Project Management experience.

She consults with small-medium business owners and service professionals about project management and project processes, best practices and successful delivery through projects. She is most experienced in corporate infrastructure projects (upgrades, migration, deployment etc) and process optimisation. She can be reached at linky@virtualprojectconsulting.com

Make Projects Work for You

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Are you using Twitter as an online marketing tool yet? Twitter as a business marketing tool

Are you a business owner who does online marketing?  Whether you sell a product, or offer professional services, internet marketing is a must in this digital age.  To find clients and generate a sale, you must first drive traffic to your website or blog.  One effective way to do so, and FREE, is to use the social networking tool, called Twitter.

Understand what Twitter is

Before highlighting the benefits of marketing your business with Twitter, understand what Twitter is.  It’s a social networking website that also acts as a micro-blog.  After signing up for a Twitter account, you develop a list of contacts.  These are individuals you want to follow or receive updates from.  Many will return the favor, becoming followers of your updates.  There are no limits on how many messages you can send; however, there is a 140 character limit.  Updates, otherwise known as Tweets, are sent through instant messaging, mobile web applications, RSS feeds, Twitter website and the many Twitter tools available today.

Twitter in a nut shell

When you use Twitter as a marketing tool for your business, you want to go to Search.Twitter.com and look for tweets that are applicable to your website, blog, product or service.  Occasionally send updates to your friends. Highlight your new blog post, by giving a short summary and provide a link.  Summarize a product/service you are selling, or provide a discount code.  You can also reply to members that you follow. This is Twitter in a nut shell.

6 Benefits of Marketing your Business with Twitter:

1.   Generate interest in your business

In addition to generating traffic to your website or blog, you can also generate interest.  First, create catchy Tweets.  For example, do you sell a new eco-friendly product?  If so, don’t just instruct people to buy your product, but ask for their feedback.  Ask how it can help the environment.  Then, ask your followers to forward information on your product to their contacts.  When you have a catchy message and product or service, it is easy to generate interest on Twitter.

2.   Make a sale

Regardless of whether you sell a product or a service, a sale will generate income.  By increasing visitors to your website, you increase your chances of making a sale.  Go a step farther by making contacts that are within your targeted market.  For example, do you sell children’s clothes?  If so, your target market is parents.  Perform a search on Search.Twitter.com to find posts that focus on parenting.  You can offer a response that leads to your website, increasing your chances of making a sale.

3.   Obtain feedback

A great way to subtly increase traffic to your website or blog is to ask for feedback.  By providing a link, you will not only get website traffic, but you will also get what you asked for, feedback.  For example, do you sell great products, but are your prices too high?  Twitter members will let you know.

4.   You can update customers

When connecting with customers, invite them to opt-in for your newsletters.  Or, give your customers the opt-in for Twitter updates.  You can share promotional codes, new product releases, and so forth. Twitter as a marketing tool

5.   Use Twitter to hire help

Whether you want to hire a full-time employee or outsource a project or two, you can use Twitter to find qualified individuals to do the work.

6.   Build relationships with future customers or business partners

Most importantly, use Twitter as a means of connecting with prospects, customers and possible business partners. Treat Twitter connections like you would network with other people at a social or professional networking event. Allow people to get to know you and offer help before offering your products and services.

For more practical help on using Twitter as a social networking tool to grow your business, try out our social media starter project kit!

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Are you using these popular technologies?

Today you will become acquainted with other popular technologies that you must know about for you business.

What is Tagging?

A commonly used term with Web 2.0 is tagging. Tagging is a way users can classify or organize and categorize data, and is common on many sites including social bookmarking.  How it works is users attach tags to data items like web pages, their blog entries or even photographs they want classified and categorized.  When you tag a blog page, you may tag it with terms like, “internet marketing” or “small business marketing”.

Web 2.0 is a client-sided application, meaning end-users, people sitting at their computer, can categorize, tag and store data on the Web and share it with others. For example, let’s say you bookmark 3 of your favorite sites. Usually, when you visit another computer, your bookmarks will not show up when you log in. When you use Web 2.0 technologies however, you bookmark your favorite sites to public forums, so you can access them from anywhere. At the same time, anyone else can access your favorites from any computer anywhere in the world.  This is a powerful and intelligent way of sharing data. Really Simple Syndication

What is RSS?

This is another WEB 2.0 technology that rapidly gained popularity. RSS technology, or “Really Simple Syndication” is a tool anyone can use to tell the world at large about new blog entries or web entries. What you do, is set up your site content using RSS tools or content aggregators. What happens is any time you post new information to your page, that information is fed to people that are linked to your feed. For instance, you can subscribe to Virtual Project Consulting RSS feed and choose to read it through Google Reader so that you can follow all your favorite blogs in one place.

Other Applications

Many applications allow readers to interact with the Web pages they browse. These applications are all part of Web 2.0 technology, and include SOAP, XML, and AJAX (Asynchronous Javascript) which allows websites to communicate with the browser behind the scenes and without human interaction. These technologies allow you to interact with a web page that is live in much the same way you would interact with a page from your own computer, a page you created.

In conclusion, even though WEB 2.0 is not new anymore, people are finding new and innovative ways to use it.  Strategically, you can use Web 2.0 to market your products and services and promote your business or site to millions of people around the world. Everywhere, people are taking an active interest in becoming members of a global community. You need to do this in a politically correct and decent way.

Thus, Web 2.0 has become a lot more popular than it had been in the past. Sites including Facebook, Twitter, LinkedIn, Flickr and YouTube are all growing at a rapid pace and are being used by collaborative types interested in linking and information sharing on the Web.

And if you’re convinced by now that you should become part of this exciting WEB 2.0 world full of opportunities, please have a look at Virtual Project Consulting’s Social Media Starter Kit. It will help you become active on the top 4 social media tools in a way that will grow your business exponentially.

Please share with us some of your favorite WEB 2.0 technologies that you use that makes a difference in your business?!? LEAVE A COMMENT

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WEB 2.0 and Blogs

Most Web 2.0 platforms will ask you to contribute to the content contained on the site. By having a business blog, you can encourage visitors to add their insights to a page, through ongoing commentary to blog posts. It is possible to interact with these visitors by replying to each comment made on your site. By allowing visitors to post feedback or comments to your blog entries, the blog can serve as a mini community or forum. This is also a way to find out how visitors (prospects) think and what they want.

Popular blogs receive thousands of visitors every month. There are search engines whose sole purpose involves tracking blogs and related sites, including Technorati.com for example.

Most bloggers now include photos and other graphic elements in their web pages, along with text. You can even use MP3 or videos to enhance the quality of content provided in your blog. Online entrepreneurs and marketers are using blogs in many ways, to announce their passions, beliefs, purpose or to pitch their products and services while providing visitors with valuable content and information.

One of the reasons blogs are popular for marketing is they allow users to provide content that is updated frequently. You can post daily, weekly or monthly. The more frequently you post information to your blog, the more likely you are to maintain your page ranking and attract visitors to your blog.  The most successful business blogs have 300 times more content than the average blog.

Blog Strategies

How to utilise blogs for businessFrom Denise Wakeman, ‘The Blog Squad’, you can learn many blog strategies. According to Denise, the key to a successful business blog is frequency (at least 2-3 times per week) and quality. Let me share her 4 E’s strategy with you:

  1. Educate: Write “How to” posts, explain concepts, Questions and Answers etc
  2. Entertain: Tell stories, use video etc
  3. Engage: Do polls, ask for comments and feedback etc
  4. Enrich: Make yourself/your business stand out, differentiate yourself.

In conclusion the WEB 2.0 sites are user-friendly sites that promote socialization, collaboration and community building. These sites are also frequently used as a platform for small businesses and entrepreneurs to introduce their products and services to the public without blatantly advertising them. It gives individuals, like entrepreneurs, the opportunity to communicate with a global community.

Please feel free to comment and let us know how you use blogging for your business!  Also, if you need help with creating a WEB 2.0 social networking strategy for your business, have a look at the social media strategy template that Virtual Project Consulting is giving away for free!

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Where business owners and service professionals find Project Management and Social Media solution services.

For project toolkits providing a simple project management process, templates and tools based on best practices to deliver your business and social media projects on time, to budget and with quality!

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