In: Leadership
7 Mar 2010Good leaders have passion. Passion is derived from a leader’s vision and the passion will power and sustain you on your vision quest. True or not?
As human beings we all look for meaning in our life. We conjure up dynamic visions for our life and hope that the vision will stir up our passion, adding meaning and purpose to our existence. In fact, vision has been described as “a picture of the future that produces passion in you”.
However, if this is how you hope to identify or stir up your passion, then your passion will eventually die out. You see, when passion is created from the outside-in, it can cause a momentary flash of emotion, but it won’t be enough to move you very far or for very long. As soon as things get tough along your journey, you’ll slow down, back up or walk away and look for something else. The embers of passion stirred by your vision won’t draw out the tenacity, mental toughness and resiliency you need to bring your vision to fruition.

This is why a leader can’t cast a vision and count on it to create the passion necessary to be successful. Rather, your vision must be birthed from your passion! Did you get that? In order to be effective, vision must come from your passion rather than hoping your passion will come from a vision. This fact begs the obvious question: where does one discover this inner passion that so many people never find or tap into?

Where does inner passion come from? It comes from where all true passion comes from; it comes from anguish. Leaders like Martin Luther King Jr., Mother Teresa, Nelson Mandela and Nehemiah of the Bible all had bold visions that were birthed from their passion. And their passion was rooted in their anguish.
Anguish is defined as an agonizing mental pain or torment brought about by conditions in or around you. What torments you? What keeps you awake at night? What moves you? What burns inside of you? What thoughts, purposes or dreams consume you? What do you agonize over? What brings you before God in tears? That’s where you’ll find your passion and that passion will birth your vision.
Leaders don’t miss the following fact: it’s not enough to be concerned. You must anguish! Concern creates interest, whereas anguish creates movement, resolve and makes you unstoppable. Stop ignoring your pain and start celebrating your torment and you’ll zero in on the passion that can become a channel to your vision, your purpose, and eventually, your legacy.
Inspiration for this article was found from Dave Anderson, President of Learn to Lead and Author of How to Run Your Business by THE BOOK. Find his blog at www.learntolead.com
If you want to read more about my PASSION, I am sharing it in About Project Management Passion.
Following from the previous post on using Myers Briggs Type Indicator (MBTI) as a project manager tool, today will give even more clarity on how you can use the Myers Briggs Personality Types as an effective project management tool.
As a project manager you need to recognize the 8 components of the Myers Briggs Personality Types. Based on Jung’s observations, the starting point is that when people’s minds are active they are involved in one of two mental activities:

He identified two ways in which people take in information, based on:
He identified two ways in which people process information, based on:
Jung also observed that people tend to be energised by one of two orientations:
Finally, Jung observed that people use these different functions in a form of hierarchy of preference, described by Jung as functions, namely: Dominant, Auxiliary, Tertiary and Inferior. The Myers Briggs model brings these components together into 16 very different personality types.
The practical ramifications of all this are considerable, and especially in a project management situation. Given that the typical Myers Briggs type of a business leader, ENTJ (it is short for Extrovert; Intuition; Thinking; Judging) is only shared by approximately 1.8% of the population, then chances are that less than 1 in 50 of your team members will think in the same way you do. Yet as a project manager, you face the difficult challenge of getting your project team to deliver the project objectives and achieve the business benefits that you anticipate.
But the reality is that people process information in very different ways. They also interpret life in different ways and are motivated by different things. Although they will hear what you say when you outline your vision and strategy, and will probably agree with you, most of them are not able to translate all that into productive purposeful action.
This means that during the early stages of a project, the project team needs detailed management in the attempt to improve their commitment and working towards the same goal and objectives. As the project manager it is your responsibility to make no assumptions, and to communicate those actionable steps.
By taking account of team member’s individual differences, you need to spell out the actionable steps you wish them to take. By doing this you will stand a far higher chance of building a strong committed team who is motivated to achieve the project goal.
An integral aspect of successful leadership in project management lies in understanding:
And also, in realizing that not only are their motivational drivers different to yours – their thought processes are different as well. Subscribe to my RSS and blog (to the right) not to miss future project management articles and tips!
If you are based in South Africa, and you would like to have your team assessed with the MBTI instrument, please contact Willem Conradie & Associates – Assessment, Learning and Development Consultants, for a professional service. He can also be contacted at willem@willemconradie.co.za.

Human Resource Management is one of the key knowledge areas that project managers need to be efficient in. When you are leading and managing people on projects and you want to make the most effective use of people involved with the project, an understanding of the Myers Briggs Type Indicator (MBTI) tool is essential.
The purpose of this article is to educate and equip project managers with a thorough understanding and appreciation of the Myers Briggs personality type indicators. It will explain how people process information in very different ways. They also interpret life in different ways and are motivated by different things. By recognising the differences in people, the project manager is empowered to be a more effective leader who in turn will have a more motivated team.
The Myers Briggs [personality or psychological] Type Indicators are based on the theories of Carl Jung, which he developed to attempt to explain the differences between normal healthy people. Based on observations, Jung came to the view that differences in behaviour are the result of innate tendencies of people to use their minds in different ways.
The Myers-Briggs Type Indicator (MBTI) assessment is a psychometric questionnaire designed to measure psychological preferences in how people perceive the world and make decisions. Source: Wikipedia. The MBTI instrument is called “the best-known and most trusted personality assessment tool available today. The publisher, CPP (formerly Consulting Psychologists Press) calls the MBTI tool “the world’s most widely used personality assessment”.
I have a friend who I connected with instantly from the moment we met. We thought the same way about many things and we shared similar strong points that we used in our very different careers. Co-incidentally, when we both did the Myers-Briggs Type Indicator questionnaire, we discovered that we shared exactly the same personality type. This explained why we got along so well and why our friendship flourished.
At the same time, while managing many different projects, I came across team members who were typically classified (by colleagues) as difficult people. Upon taking a closer look, I discovered why! It was due to a very specific Myers-Briggs personality type. Being aware of the person’s personality type had made me much more effective in dealing with them in such a way as to gain their full trust and commitment to the project.
If I was blind to the existence of Myers-Briggs personality types, I would probably not know how to get past the perception of dealing with a difficult team member in order to achieve the results that I as the project manager wanted and needed.
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Stakeholder management requires getting commitment from stakeholders as the cornerstone of success in projects. The needs and concerns of stakeholders define the project plan. As a follow-up from the previous stakeholder management best practices article, I want to share with you a best practice communication tool as an essential skill for stakeholder management.

The tool that I have used successfully in projects before, is called “Conditions of Satisfaction” or COS. As soon as the project manager identifies who the key stakeholders are, he needs to have a discussion with the customer(s) to determine what their conditions for satisfaction are. It is necessary to make the COS statements specific, measureable, attainable, realistic/relevant, time bound (SMART).
These conditions are then communicated back to the project team, partners and vendors. Once the conditions are determined, they must be agreed and summarised in writing for the customer(s).
Once documented, add any agreed-upon actions to meet them, as well as the planned completion dates. Post the COS to the project repository.
Examples of conditions of satisfaction (COS) are:
Communicate the Conditions (COS) to the entire project team and ensure that everyone on the team knows the COS and has plans for how they will help achieve / exceed the COS in the role they play on the project.
At all project meetings, both internal and with the customer, you need to address progress against the COS and identify plans to address any problems. During project closure, the COS will again be discussed to evaluate whether the customer’s conditions were met by the project. This stakeholder management communications tool leads to a satisfied customer, a happy customer and ultimately a more successful project.
Stakeholder management and engagement is an essential skill that project managers need to develop. A successful project needs to satisfy the triple constraint of time, cost and quality/performance, but it must also meet requirements of functionality, reliability, maintainability, efficiency, integration and operability.
To determine if the project was successful, you need to assess the following:
For success the project experience should have been positive and the project will have added value. The project would have satisfied the needs and concerns of the stakeholders, as well as the project team members and would have allowed the team to acquire new skills.
If you know of other stakeholder management skills or tools that you have used successfully in your projects, please share those with us in the comments section.
About the author: Linky van der Merwe is a former Microsoft Project Management Consultant and an IT Project Manager with 14 years IT industry experience and 11 years Project Management experience.
She consults with small-medium business owners and service professionals about project management and project processes, best practices and successful delivery through projects. She can be reached at linky@virtualprojectconsulting.com
Stakeholder management is as key to a successful project outcome as communications management. Today I want to focus on best practices relating to managing stakeholders on projects.
For complete clarity about stakeholder management, let’s look at it from the angle of:
What is a stakeholder? Stakeholders are people who are actively involved in projects, who exert influence on projects and whose interests may be positively/negatively affected by projects. Source: PMBOK
The key stakeholders on projects are the project manager, project team members, the project sponsor, the customer and the performing organization. Other stakeholders could include:
On any project a project manager needs to identify project stakeholders in order to determine their requirements and to manage and influence the requirements. Identify stakeholders during initiation phase of Project life cycle. 
Throughout the project you need to actively manage the stakeholder’s requirements and expectations. Influencing the organisation involves the ability to ‘get things done’. This requires from a project manager an understanding of both formal and informal structure of the organisation involved, for example the customers, partners, contractors, office politics etc.
One golden rule to remember is when there is a difference between stakeholders, it should be resolved in favour of the customer. Finding appropriate resolutions to such differences can be a major challenge of project management.
The reason why you need to do stakeholder management is to drive stakeholder satisfaction. This requires reliable, dependable, repeatable effort from your side. You need to know the needs and expectations of stakeholders and invest in those needs. A frequent investment (weekly, ever daily) in the needs of the stakeholders helps projects to be successful.
You need to communicate with your project stakeholders a number of times as documented in your communications plan:
In summary a project manager needs to manage and influence stakeholder requirements to ensure a successful project.
In the next blog post about stakeholder management, I am going to share some best practices tools that you can use to really ensure customer satisfaction.
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About the author: Linky van der Merwe is a former Microsoft Project Management Consultant and an IT Project Manager with 14 years IT industry experience and 11 years Project Management experience.
She consults with small-medium business owners and service professionals about project management and project processes, best practices and successful delivery through projects. She is most experienced in corporate infrastructure projects (upgrades, migration, deployment etc) and process optimisation. She can be reached at linky@virtualprojectconsulting.com
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