February 21, 2018


Project management advice, tips, tools and recommended resources for existing and aspiring project managers.

Project Management Software: How to manage Project Issues better?

By Sharon Thomson

project issuesDuring project execution there are typically a number of issues that need to be resolved. It is important to involve like-minded individuals who can share their knowledge and experience and provide valuable inputs for a breakthrough in resolving an issue.

Why is there a need to hold a discussion over an issue?

An issue that is creating a problem for the project needs an in depth understanding and analysis. Some issues are too complex to come up with an easy solution. Some issues are specific to individuals working in a particular department like marketing, procurement, etc.
For example, a marketing project that is launching a new product into the market require input from people who have the experience in the marketing field to resolve issues. These type of issues need to be addressed fast enough, so as not to delay the implementation of a project.

With many modern day projects having virtual teams who are distributed geographically, it poses a challenge as to how to bring them together on the same platform in order to have a discussion accurately and timely.

Technology comes to the rescue here. Project management systems are specifically designed to enable team members to collaborate over a common issue instantly and spontaneously. The centralized structure of a project management system allows a project issue to be discussed actively by the project members and in a fool-proof manner.

A project management tool allows people to be looped into the project. They can receive email notifications about their expected role in a project and how they can contribute to the project. They can express their willingness to join a project through email. Once their reply is received, they get connected to the project automatically and can start contributing to the discussions. Since certain stakeholders will only participate to help resolve project issues, their security access will be limited. The discussions feature promotes communication amongst small teams comprising of some selected members who are involved in discussions over an issue.

Project discussions can be categorised into two types. The first category is where every member of a project is involved and the other category is where only a few selective and knowledgeable individuals can participate. By applying this structure overloading of shared information can be avoided. Any type of discussion can be initiated depending on the need, scope and sensitivity of the issue.

The facilitation of issue discussions is done effectively by a project management system like ProofHub allowing users to deal with issues faster, contributing to a successful execution of a project.

About the Author:
Sharon Thomson is an author who likes to write on themes and issues related to project management. Through her write-ups she provides tips and suggestions for businesses, so they can better manage their projects and duly achieve their business objectives.

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  1. In my opinion too many tools are not good. Administation, learning, management takes up lot of time & effort. Compnies can look at any good PM tool for messaging, communication and responsibility assignment.

    Praveen Malik


  1. […] Project management systems are specifically designed to enable team members to collaborate over a common issue instantly and spontaneously  […]